Grievance Officer

At 1MM+, we take customer complaints seriously. If you have any grievance related to our services, please contact our Grievance Officer.

You may raise a grievance related to:

• Quality of service or product
• Billing disputes or incorrect charges
• Privacy concerns or data misuse
• Harassment or inappropriate behavior
• Any other service-related issues

We are committed to acknowledging your grievance within 48 hours and resolving it within 30 days of receipt.

To file a grievance, please contact us with:

• Your name and contact information
• A clear description of the issue
• Any supporting documents or evidence
• Your expected resolution

If your grievance is not resolved to your satisfaction, you may escalate it to the appropriate regulatory authority in your jurisdiction.